Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I ordered a iPhone 11 and went to pick it up at UPS as I missed the delivery since I was at work. UPS informed me they could not find the package and will call me when they find it. To this day I have not received a call back from UPS.
So I contacted Verizon and asked to send a replacement since UPS lost the package. They opened a ticket last Friday and I am waiting on an update. I also filed a claim with UPS but there has been no update yet. Does anyone have experience in this issue? Does Verizon send a replacement phone when the courier looses the package? I paid for the phone so I would like to get the device as soon as possible.