Understanding this whole iPhone 5s shipping...

[tcfryer2001]

Okay, so I order my iPhone 5s in the 16gb space gray on sept. 20th. I have waited and waited for an email to confirm my order... nothing. I have called verizon 3 or 4 times trying to get them to send me an email and the refuse to do so. I have had a text luckily sent by one of the reps which gave me my order number and such, yet when I type it in, it says that the order number does not exist! I am so aggrivated at the whole situation. Here I am waiting and waiting for my new phone, yet I cant even get proper documentation or anything to say that this order even exists. I just want my phone! And this whole delay on everything isn't making me feel any better about the situation either. Can anyone help me sort out this mess?

[oschrndz · Accepted solution]

You can track your order with the confirmation number at the Verizon order status website.

http://www.verizonwireless.com/b2c/support/order-status

I ordered my iPhone yesterday at the Verizon store and was given a receipt with the confirmation number. I checked this morning and my order was received. Also, it seems like you might be getting your phone this month since you probably missed the first batch of iPhones for September.