Unknown number
Starlink77
Newbie

After the upgrade my number now comes up as unknown when I make a call. Does anyone know how I can remove this setting? People aren't answering my calls

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Re: Unknown number
tikibar1
Community Leader
Community Leader

Assuming you're the Account Owner, log into your on-line MyVerizon account and change your Share ID.

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Re: Unknown number
tikibar1
Community Leader
Community Leader

Assuming you're the Account Owner, log into your on-line MyVerizon account and change your Share ID.

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Re: Unknown number
vzw_customer_support
Customer Service Rep

Hi Starlink77!

Let's make sure your number comes up when you make calls! Thanks to tikibar1 for the suggestion, as this may resolve this for you. However, there is something else to check, but I'd have to review your account. If you have already followed tikibar1's steps and the issue is resolve, please disregard. However, if you still need assistance, I'm here for you.
I've followed you in the forums. Please accept me and follow me back. Then, please send me a DM with your name and mobile number. I can check on your account and make sure everything's OK.

Thanks!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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