An Accepted Solution is available for this post.
Unlock Verizon 4s after upgrading to iPhone 5
xcyxoux
Newbie
‎09-15-2013 09:06 PM

Hello!

I've purchased Verizon 4s on eBay, the phone was under Verizon contract but seller upgraded 4s to 5 and transferred the service to his new iphone 5.

But when I check 4s IMEI on imei.info it says that 4s is still locked.

Can you unlock such device?

Labels (2)
0 Likes
4 Replies
An Accepted Solution is available for this post.
Re: Unlock Verizon 4s after upgrading to iPhone 5
Ann154
Community Leader
Community Leader
‎09-16-2013 04:33 AM

The seller should have unlocked the phone before removing it from an active account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
An Accepted Solution is available for this post.
Re: Unlock Verizon 4s after upgrading to iPhone 5
xcyxoux
Newbie
‎09-16-2013 04:39 AM

Thank you for your answer!

But if the seller already removed 4s from an active account? Are there any ways to unlock the device by IMEI for example?

0 Likes
An Accepted Solution is available for this post.
Re: Unlock Verizon 4s after upgrading to iPhone 5
Ann154
Community Leader
Community Leader
‎09-16-2013 04:47 AM

You have to be an active customer with an active account. You activate the phone on your line and meet the other qualifications Verizon Wireless has set in place before requesting the SIM unlock.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

An Accepted Solution is available for this post.
Re: Unlock Verizon 4s after upgrading to iPhone 5
vzw_customer_support
Customer Service Rep
‎09-18-2013 09:15 AM

Hello xcyxoux

I would be happy to help! Let's look into this with you. Are you a current Verizon wireless customer? Please follow me and send me a private message with the Device MEID. The MEID can be found under Settings> General> About.

Sincerely

JoeL_VZW

Please follow us on twitter @vzwsupport


0 Likes