Upgrading from an iPhone 4s

[obrodtman]

I was just wondering when phones are generally eligible for upgrade, is it two years after activating the phone?

Also, I have an iPhone 4s and I was wondering that when I am eligible for an upgrade, will I be able to upgrade to the iPhone 5 without there being a lot of money to pay?

I'm just confused on what phones are available to upgrade after having an iPhone 4s.

[tikibar1]

You can upgrade after completing 20 months of your two-year contract (dial #UPG for your upgrade date).

Looks like the iPhone 5 is currenty $199.99 if you're eligible to upgrade.

[obrodtman]

I would have to pay the whole $199.99 when I'm available for a new phone?

[tikibar1]

Yes, plus a $30 upgrade fee.  And if you have unlimited data, you'll lose it by signing a new two-year contract.

[#5]

Yes.  That's a $650 phone.

[vzw_customer_support]

Obrodtman, we're excited to hear that you're ready to upgrade to the latest and greatest device! You can upgrade with promotional pricing on a new device once you have completed a minimum of 20 months of your current contractual agreement. For your convenience, just dial #UPG to check your upgrade eligibility or log in online at My Verizon, http://bit.ly/xB4iTc

Let's clear the air and address any confusion you may have in regards to upgrading to a new device. The new iPhone 5 will be the next step if you choose to stay in the iPhone family. Check it out! http://bit.ly/VCIAGA

Thanks for reaching out to us. If you have any additional concerns, feel free to contact us via Facebook or Twitter.

LasinaH_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT