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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
VISUAL VOICEMAIL NOT WORKING
zoltani
Newbie

my visual voice mail is not working;

Apple said it was a network problem, which verizons network has been a problem at least once a month they are forwarding my calls to dfferent numbers changing my number with out approval and now making it practically impossible for me to QUICKLY check my many voice mails. I have reset network settings reset the entire phone, turned the data on and off and on again, changed my voicemail password, gone into verizon and had them play with it and not fix it, they turned my voicemail on and off and nothing changed. PLEASE TELL ME HOW TO FIX THIS ISSUE, i refuse to dial *86 and listen to that lady list of the phone number an options every time i need to quickly listen to a message.

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Re: VISUAL VOICEMAIL NOT WORKING
vzw_customer_support
Customer Support

Hello Zoltani

I'm so sorry your having problems with visual voicemail. I appreciate all the troubleshooting you've done. Let's check the account settings. Please send us a private message.

JoeL_VZW
Follow us on Twitter @VZWSupport

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Re: VISUAL VOICEMAIL NOT WORKING
RockChalkMana
Enthusiast

The current solution is to have a VZW Level II Tech:

  1. Delete the VVM feature on the account.
  2. Add the feature back to the MDN.


- This only requires to power down iPhone.

     - If it is your only phone, you will need to power down for the process.

-  You will lose all of your previous VMails.


It took longer to find a knowledgable tech than it did to actually fix the problem.

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