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Verizon doesn't show my name when I make calls, only my number
Livvy
Newbie

Just changed from AT&T to Verizon for iPhone5.  When I call people who don't have me in their contacts, my # shows up but not my name, so they don't pick up.  How can I get Verizon to show my name/# when I make a call? Verizon checked & CID isn't blocked.Verizon doesn't know what to do but this wasn't a problem with AT&T!

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Re: Verizon doesn't show my name when I make calls, only my number
tikibar1
MVP MVP
MVP

Log into your on-line MyVerizon account and change your Share ID.

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Re: Verizon doesn't show my name when I make calls, only my number
Livvy
Newbie

I can't find my share ID to change.  Can you tell me where it is?

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Re: Verizon doesn't show my name when I make calls, only my number
tikibar1
MVP MVP
MVP

You may need to be logged in as the Account Owner; I believe it's under Device.

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Re: Verizon doesn't show my name when I make calls, only my number
Livvy
Newbie

Sorry, I finally found it another way.  I'm going to try it .  Thanks so much!!!

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Re: Verizon doesn't show my name when I make calls, only my number
Livvy
Newbie

I did what you (tikibar1) suggested but it has had no effect. I thought that maybe it needed to process overnight. Today it still shows the state and phone number, but still not my name. Any other ideas.  Share Id is definitely activated.

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Re: Verizon doesn't show my name when I make calls, only my number
vzw_customer_support
Customer Support

Livvy,

Oh my! It's important for your contacts to be able to see your number when your calling! Let's get this fixed asap. You may need to add the Caller Id feature to your line. Sign into My Verizon as the Account Owner http://bit.ly/xB4iTc . Scroll down to "I want to..">click on change features>select your number>click add caller id> save and submit changes. Hope this helps!

Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

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