Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Verizon messages app/web access from outside of USA
jlidhar
Newbie

So, I am outside of USA and cannot receive text messages/security codes on my phone. I signed up for Verizon messages online and still do not see any security codes/message. Am I missing something?

Labels (1)
0 Likes
Re: Verizon messages app/web access from outside of USA
jav6
MVP
MVP

@jlidhar wrote:

So, I am outside of USA and cannot receive text messages/security codes on my phone. I signed up for Verizon messages online and still do not see any security codes/message. Am I missing something?


Security codes/authentications are sent to primary device on account only (generally phone), not to integrated messaging devices (desktop, web app, tablets). This is for security reasons.  I don't know why the security text messages would be blocked internationally.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: Verizon messages app/web access from outside of USA
vzw_customer_support
Customer Service Rep

jlidhar We understand how important this is for you, and we want to help. Please tell me more about the security codes you're referring to? Are you receiving any "Short-code" messages? 
Thank you for working with us. EvelynB_VZW

0 Likes