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Verizon user sending abusive texts
sonnyboo
Newbie

I have been receiving very abusive texts from a phone number that is confirmed to be a Verizon phone number. I already pressed charges and there is a warrant for his arrest, but it's a misdemeanor.

 

The guy has not stopped texting me. Every time I block the number, he just makes a new one.

 

Why won't Verizon do something on their end? These abusive texts clearly violate their terms of service agreement. I am thinking of leaving Verizon because I don't feel they value my safety or my mental anguish.

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Re: Verizon user sending abusive texts
vzw_customer_support
Customer Support

Hello. I'm sorry to hear about the experience. We would recommend using one of the methods to block numbers with the following link: https://www.verizon.com/support/block-numbers/

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