Verizon user sending abusive texts

[sonnyboo]

I have been receiving very abusive texts from a phone number that is confirmed to be a Verizon phone number. I already pressed charges and there is a warrant for his arrest, but it's a misdemeanor.

The guy has not stopped texting me. Every time I block the number, he just makes a new one.

Why won't Verizon do something on their end? These abusive texts clearly violate their terms of service agreement. I am thinking of leaving Verizon because I don't feel they value my safety or my mental anguish.

[vzw_customer_support]

Hello. I'm sorry to hear about the experience. We would recommend using one of the methods to block numbers with the following link: https://www.verizon.com/support/block-numbers/