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Vibration alerts not working

I have my side button on silent, I have "Vibrate on Silent" selected, Do Not Disturb mode is off, and I am getting zero notifications when I get a call or text. As soon as I unlock my phone it is all there, but does not vibrate at the time. Any suggestions?

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Re: Vibration alerts not working
Customer Support
Hi heatherjj19!

Let's see what's causing the problem! Are you call and text notifications turned on? When did the problem begin? What is your current software verison?

AyaniB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!