I just upgraded from an iPhone 5 to an iPhone 5SE and now I have to call voicemail to get messages. On my old iPhone 5 when I hit the voice mail icon I got a player that I could play the voice mail message immediately. Now it takes me to a voicemail system that requires my password before listening to my voicemail. Is there any way to go back to the way voicemail worked on my iPhone 5?
Thank you for reaching out to us. With your iPhone SE have you updated to the latest software version 10.2 iOS?
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