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Voice Signal Goes Dead for a Few Seconds From Time to Time
yraglleb
Newbie

I live in a rural part of Marin County that has poor signal:  one bar or less.  I've purchased a signal booster which has increased my bar level to 4 -- which is terrific.  What I'm noticing however is that the voice signal goes dead for a few seconds (5 - 10 seconds) during a conversation.  This happens every few minutes. Voice connectivity then returns for a few minutes only to cut off again for a few seconds and so on.  This happens if I'm inside my house.  If I go outside, it doesn't seem to happen.  I've turned the booster box this way and that but no change.  I've also changed the ariel this way and that, but no change.  What's up with this?  It's very annoying to be on a call and have the sound go dead. 

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Re: Voice Signal Goes Dead for a Few Seconds From Time to Time
vzw_customer_support
Customer Support

Hi yraglleb - Let's keep your audio clear and consistent! What model is your Network Extender? May I also ask the current iOS version of your device? Check Settings>General>About. Have you tested other phones on the same Extender? I look forward to getting this resolved!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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