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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Voicemail Password
Clifford_13
Newbie

I can't get into my voicemail. I have tried resetting the password online and on the phone via the settings. Nothing works.

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1 Solution

Correct Answers
Re: Voicemail Password
Ann154
Super User
Super User

I'm not logged in and it took one click.

Screenshot_2015-06-14-10-31-59.png

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Voicemail Password
MiiHere
Champion

The standard password is the last 4 numbers of your phone number, guessing you tried that, but thought I'd throw it out there just in case.

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Re: Voicemail Password
Clifford_13
Newbie

Tried that, no luck.  So still waiting on a response from support.

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Re: Voicemail Password
Snn5
Legend

You'll need to call customer support at Verizon to reset your voicemail.

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Re: Voicemail Password
Clifford_13
Newbie

What's that number?

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Re: Voicemail Password
MiiHere
Champion

1 (800) 837-4966

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Re: Voicemail Password
tikibar1
Super User
Super User

That's the number for Verizon FiOS/residential.  The numbers for Verizon Wireless are:

Customer Service

Dial *611 from a cell phone

(800) 922-0204

7 AM - 11 PM, Mon - Fri
8 AM - 9 PM, Sat - Sun

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Re: Voicemail Password
MiiHere
Champion

Ha. Google fail.

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Re: Voicemail Password
Ann154
Super User
Super User

The contact information given by tikibar1 is in the Contact Us | Verizon Wireless link at the top of every Verizon Wireless web page including the VZW community.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Voicemail Password
MiiHere
Champion

Which required several more clicks and asked me to log in so I just Googled and it failed.

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