Voicemail occasionally stops downloading to iPhone
Jwade1
Newbie

 This has happened twice now.  Voicemail just stops downloading.  I have a record of the phone call but no voicemail.  If I reboot the phone, the old messages appear and new ones also appear....for a period of time.  Then they stop downloading again.  Short term, I am turning my phone off every night but that's not a good solution.

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Re: Voicemail occasionally stops downloading to iPhone
vzw_customer_support
Customer Service Rep

Hello, Jwade1. We understand the importance of being able to download your voicemail messages to your device and we are here to help. We'd like to ask a few questions to better assist. Which voicemail app are you using? What changes have been made on your device recently? 

 

ChristianP_VZW

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Re: Voicemail occasionally stops downloading to iPhone
Jwade1
Newbie

Using Apple video voicemail.  No changes to phone.  If I call into voicemail, I can hear the voicemail.  The phone also shows a missed call.  I just don't get the voicemail.  Restarting the phone makes the voicemails download and it works for a while but then stops again.  I also performed the network reset.

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