Volume bar gone...no sound

[kjm2012]

While playing SongPop the volume disappeared.  Now there is no volume for iTunes, YouTube or anything else.  The volume bar is completely gone.

[vzw_customer_support]

Hi kjm2012,

You want to verify that the ring/silent switch hasn't been activated as it will impact the entire volume capabilities of the phone. Follow http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=48923 to review how to activate/deactivate the switch. Let us know if this worked.

Thank you,
MariaC_VZW
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