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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
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Solved! Go to Correct Answer
There is only one number for customer service whether you believe it is corporate or not. 1-800-922-0204
Next time ask for a manager.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
There is only one number for customer service whether you believe it is corporate or not. 1-800-922-0204
Next time ask for a manager.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
That is who I have been trying to deal with, I need to talk with a person that knows what customer service is and can help me.
A Verizon rep from here may be able to, but they will want to know what it's regarding.
It is about poor customer service that I am getting from Verizon.
So you called just to chat them up and they were rude? Or do you have an account issue that you are trying to resolve?
I have issues with my phone and have spent a total of 2 hours over 2 todays talking with them and still have phone issues. Not to be seem rude but are you with Verizon and if you are where can I call to get some help?
This is primarily a peer to peer forum, if you want instant contact with Verizon I suggest calling them or using the Chat feature:
Or you can explain what the phone issue is and we can try to assist. Entirely up to you.
Just tell us the phone issue, it will make the reps more likely to respond, and often we can give you an answer.