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Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
Dso2ndbase
Newbie

see above header

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Re: Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
Ann154
Super User
Super User

There is only one number for customer service whether you believe it is corporate or not. 1-800-922-0204

Next time ask for a manager.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
Ann154
Super User
Super User

There is only one number for customer service whether you believe it is corporate or not. 1-800-922-0204

Next time ask for a manager.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
Dso2ndbase
Newbie

That is who I have been trying to deal with, I need to talk with a person that knows what customer service is and can help me.

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Re: Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
MiiHere
Champion

A Verizon rep from here may be able to, but they will want to know what it's regarding.

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Re: Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
Dso2ndbase
Newbie

It is about poor customer service that I am getting from Verizon.

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Re: Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
MiiHere
Champion

So you called just to chat them up and they were rude? Or do you have an account issue that you are trying to resolve?

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Re: Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
Dso2ndbase
Newbie

I have issues with my phone and have spent a total of 2 hours over 2 todays talking with them and still have phone issues. Not to be seem rude but are you with Verizon and if you are where can I call to get some help?

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Re: Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
MiiHere
Champion

This is primarily a peer to peer forum, if you want instant contact with Verizon I suggest calling them or using the Chat feature:

Contact Us | Verizon Wireless

Or you can explain what the phone issue is and we can try to assist. Entirely up to you.

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Re: Was trying to contact someone in corproate customer service that can assist a customer that has been with Verizon from before 1996 because the customer service reps when you call in can't be of any help
Weth
Legend

Just tell us the phone issue, it will make the reps more likely to respond, and often we can give you an answer.  

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