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Good afternoon, I would like to find out what is going on with the service in Western NC. I live in the 28905 zip code and work in 28906. Coverage has been terrible the last three weeks. I have no signal at all in some places that I used to have great service and im dropping a lot of calls. In the evenings at my home where I have a Network Extender I've even had family tell me they tried to call me six or seven times and I don't even get the calls. Like I said it has only been this bad for the last 3 or so weeks and a majority of the people in my town are having the same issues so I know it isn't my phone alone. Any idea of whats going on? Are they working on the lines, upgrading or something that could cause these problems?
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MLance, thanks for this heads up! No issues reported in North Carolina at this time. We need to take a closer look at your device since you're having issues in more than one place. Which make/model phone do you have? Have you powered your device off/on since having this issue to soft reset it?
Additionally, let's make sure that your network extender is set up properly, as well. Click here for the steps: http://vz.to/1lorUzV Keep us posted. We're standing by to further assist you.
LasinaH_VZW
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