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What should I do if I forget my password?
Lindsay01
Member

I forgot my iphone6 password during the setup process. What do I do?

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Re: Forgot password
rcschnoor
Community Leader
Community Leader

Your Appleid password or your unlock screen password?

If it is your Appleid password, you can get it reset. If it is your unlock screen password, you may have to set up the phone as a new device and start over.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple ...

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Re: Forgot password
rcschnoor
Community Leader
Community Leader

Your Appleid password or your unlock screen password?

If it is your Appleid password, you can get it reset. If it is your unlock screen password, you may have to set up the phone as a new device and start over.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple ...

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Re: Forgot password
vzw_customer_support
Customer Support

Lindsay01, sorry to hear about the password mishap. I am sure this is unsettling. Is this the password to unlock the phone or the apple ID password? If it is the Apple ID password use this link to reset it: http://apple.co/1jomad9. If it is the screen lock/password this link will help with that: http://apple.co/1O321nI . Let us know if you need anything else.
AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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