Why Did My Order Get Messed Up At The Verizon Store?

[MOCAS]

So we upgraded our iPhone 5s to new 7's. Had our local store do the transfer of info off old phones onto new phones. Get all the way home & calling Hubby's # calls my phone & vice versa. So I call the store & they said "Oh you can fix that yourself", told me (wrong, I had to look it up online) how to pop out the SIM cards & swap 'em, said that should take care of it; guess what: now neither phone is working. So back to the store I guess.

[vzw_customer_support]

We want to make sure you are provided with the best service. With regard to your phones what happens when you try to make a call? Do you show service at the top of the phone?

Verizon_Customer_Serivce

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