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Why Do My Calls Have Reoccurring Dead Spots?
paulab75
Newbie

Help please! iPhone 6 calls have dead spots for about two seconds first on the caller end then on the receiver end.  Happens everywhere and reoccurs every minute or two.

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Re: Why Do My Calls Have Reoccurring Dead Spots?
vzw_customer_support
Customer Service Rep

That is indeed a strange issue to hear about, paulab75. Call reliability is important to us as well. Let’s work together and find a solution. When did this issue first start happening? Does this only happen when you call a specific contact? Do other Verizon users have the same experience with their phone calls?

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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