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Why can I send a text but I cannot receive a text?
patabbie
Newbie
‎02-10-2015 04:29 PM

Why can I send a text but I cannot receive a text?

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Re: Why can I send a text but I cannot receive a text?
vzw_customer_support
Customer Service Rep
‎02-12-2015 04:35 PM

That is quite strange, patabbie! When did you start having issues with texting? Do you have an iPhone 5? What zip code are you in? We can help figure this out with a few helpful details!

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: Why can I send a text but I cannot receive a text?
Pickleballsteve
Enthusiast - Level 1
‎11-14-2015 03:10 PM

I have a new Galaxy S6 and cannot receive texts either though I can send them just fine. What gives? I am in zip code 82604. Thanks!

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Re: Why can I send a text but I cannot receive a text?
MiiHere
Champion - Level 3
‎11-14-2015 03:47 PM

If you recently just switched to Verizon by porting or activating a new line, it could take 24 hours for things to work themselves out and your phone to fully function.

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Re: Why can I send a text but I cannot receive a text?
Pickleballsteve
Enthusiast - Level 1
‎11-14-2015 08:44 PM

Thank you MiiHere. It has been at least 36 hours since porting but a Verizon rep had me try a soft restart and it solved the problem at least for now. Smiley Happy

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