Why can't I connect to wi-fi?

[Memawnalley]

All of a sudden my iPhone 6splus will not connect to my wifi unless I am right next to it. My husband has the same phone and his connects with no problem anywhere in the house

[Weth · Accepted solution]

Reboot the phone - Press and hold the power button until the slide to turn off switch comes up. Wait a minute then turn back on by holding the power button until you see an Apple logo.

If that doesn't work, your 6s Plus is still less than 1 year old and covered by Apple's warranty. Take it to an Apple store or contact Apple support -- even if you did not buy the phone directly from Apple.

[vzw_customer_support]

Memawnalley

Having access to your wifi is very important. Were you able to try the options our community member suggested? What happens if you try to connect to a different wifi source?

ChristopherM_VZW
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