Why can't I send e-mails?

[UpstateEd]

Hi - since installing the latest upgrade on my iPhone, i cannot send emails. I can receive them but cannot SEND them. They just sit in my outbox. The error i get is "The user name or password for"SMTP:xxxxxxx@charter.net@Mobile.charter.net" is incorrect." I have not changed emails or passwords. Any help?

[Mitch_GH · Accepted solution]

Try deleting your e-mail account and setting it back up.

Settings > Mail, Contacts, Calendars > (Select e-mail giving you trouble) > Delete Account

To set it back up, go back to 'Mail, Contacts, Calendars' in Settings and select 'Add Account'

[vzw_customer_support]

Congratulations on the recent update, UpstateEd! Now the goal is to make sure we get the emails to send. We know that will make you happy!  Were you able to to what Mitch_GH recommended? Do you have any other email accounts set up on the iPhone?

TamaraH_VZW
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