Why can't we send and receive texts between an iPhone 6 and Note 5?

[skmmoonkim]

I just upgraded phones to iPhone 6, Note 5 and LG G4. And I found that we can't send receive text between iPhone 6 and Android phones.

iPhone 6 is my daughter's and she can do texting between the iPhones. I also have no problem texting to and from other Android phones.

Any solution please.

[vzw_customer_support · Accepted solution]

skmmoonkim - Being able to text between devices is a great way to communicate! Let's get the  Android device talking to the Apple device. On your iPhone please go to Settings>Messages now if iMessage is On (green) that you also have Send as SMS is also On. Once that is set up try sending a message from the iPhone to a Droid device. Let us know if the issue was resolved.
JacobV_VZW
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