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Why does Verizon prevent forced wifi calling?
bdjorgs
Enthusiast

I live in an area that has poor Verizon coverage; 0-1 bars, sometimes 2 bars.  I want to ALWAYS use wifi calling when at my house.  I used to force wifi calling by using airplane mode and turning on wifi.  Verizon seems to have disabled this workaround.  WHY IS THIS?   Is there any way to fix this!?!!?  There are posts that are three years old with the same issue. 

No, it is not my phone.  5 phones in my household have the same problem! 

Verizon, are you listening?

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Re: Why does Verizon prevent forced wifi calling?
Tigerstep
Specialist

Why are you with Verizon still? I'd leave if the carrier can't provide service without depending on wifi to work.

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Re: Why does Verizon prevent forced wifi calling?
bdjorgs
Enthusiast

There is no carrier will service in the rural are where I live.  Verizon is the best in a bad spot, but with 0-2 bars it’s impossible to make/receive a call.  My phone toggles between WiFi calling and cellular and it’s very frustrating and impossible to rely on the Verizon cell phone.   The work around used to be turn on airplane mode, but Verizon seems to have neutered that.

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Re: Why does Verizon prevent forced wifi calling?
vzw_customer_support
Customer Support

Thank you for reaching out to us for assistance. Please tell us, when you say, " I used to force Wi-Fi calling by using airplane mode and turning on Wi-Fi.  Verizon seems to have disabled this workaround.", can you please clarify what exactly happens when you attempt a call with these settings? 

 

 

VZW_Robert

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Re: Why does Verizon prevent forced wifi calling?
vzw_customer_support
Customer Support

bdjorgs, we definitely understand the need to be able to use your devices without any issues. Let's take a closer look at this. Please send us a Private Note. JoseL_VZW

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