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Why does my Iphone 5 use so much storage space, even after I delete pictures and apps?
finleysmom
Newbie
‎07-02-2014 02:59 PM


I frequently run out of storage on my iphone even after I delete photos, videos and apps. I go in my settings to manage my storage, but it doesn't affect anything. I have not upgraded my software because I don't have the storage left to do so, so I am running on 7.0.4 still.

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Re: Why does my Iphone 5 use so much storage space, even after I delete pictures and apps?
vzw_customer_support
Customer Service Rep
‎07-04-2014 03:21 PM

Hmm. Lets get to the bottom of this. How many gigabytes does your device have available? Have you tried to wipe settings? Settings > general > reset all settings (be sure not to choose all content and settings).

Also do you currently sync with iTunes or iCloud? Test out after the rest and let us know how it goes.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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