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Why does my pnone keep turning off?
WILCOG21
Newbie

After updating to ios 10.3.2 my phone started turning off. I have restored it twice. I don't won't to have to purchase a new phone.

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Re: Why does my pnone keep turning off?
vzw_customer_support
Customer Support

WILCOG21, our goal is for you to have a working device. I apologize you are experiencing issues with your phone after the update. Let's work on getting this resolved. Are you using the original charger that came with your device? Any physical or water damage on your phone?

GersonG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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