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My phone stopped receiving emails three days ago. I have not changed anything, but installed an upgrade two days ago. Any idea what I can do?
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Check to see if your accounts are still set up under settings then mail contacts calenders
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Do you go into mail then pick your email then pull down then release to have it check for new mail.
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Hi there Amperr!
I'm really glad that you updated to the newest software version, it's so important to stay current! I will be delighted to provide some suggestions.
You can start by powering your phone off and on again, then dial *228-call and choose option 1. If you're still having issues please follow these steps:
- Remove your email accounts: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47703
- Readd your email accounts:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47617
Please let us know the results!
Thanks,
MelissaM_VZW
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