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Why won't my device recognize my foreign SIM card?
shoegal
Newbie

Hello!

Just arrived in Mexico, will stay for several weeks and just bough a local chip for the iPhone 5s however when I inserted the chip I received a warning the carrier is not supported. I thought all iPhone 5s from Verizon were unlocked by default? Does anyone have experience with using a Verizon phone abroad with a foreign chip?

Thx

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Re: Just bought a chip in Mexico, phone says the carrier is not supported?
vzw_customer_support
Customer Support

shoegal,

I hope you are having a great time in Mexico! The iPhone 5S is a globally unlocked device. You should be able to swap out the SIM card and insert the global SIM with no problem. For any concerns regarding a international services please reach out to our global department http://vz.to/1eyPfPp

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: Just bought a chip in Mexico, phone says the carrier is not supported?
vzw_customer_support
Customer Support

shoegal,

I hope you are having a great time in Mexico! The iPhone 5S is a globally unlocked device. You should be able to swap out the SIM card and insert the global SIM with no problem. For any concerns regarding a international services please reach out to our global department http://vz.to/1eyPfPp

LindseyT_VZW

Follow us on Twitter @VZWSupport

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