Why won't my iPhone 6s connect to iTunes?
quail7595
Newbie

when connected to my computer it displays the message "The iPhone cannot be used because it requires a newer version of iTunes." Although when I go to update iTunes it says I am up to date?

Labels (2)
0 Likes
Re: iPhone 6s won't connect to iTunes
vzw_customer_support
Customer Service Rep
quail7595,

Being able to connect your iPhone to iTunes is crucial. Do you know what verision iTunes you have on your pc? Is everything up to date on your iphone as well?


ChristineJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes