Wi-Fi calls...we can not hear each other

[Lic0rice]

When Wi-Fi calling is on, I can not hear a caller and they can not hear me.   When wi-fi is OFF, we can hear each other. This happens when both sending or receiving calls.  I have an iPhone 8.

[vzw_customer_support]

Lic0rice, we always want to ensure your iPhone is working properly. How long have you had issues with your Wi-Fi Calling? Has it ever worked correctly? Do you have any issues with your data when using Wi-Fi?

ChristineK_VZW