Wifi connection problems for iphone 4S. Help please!

[jenjenjab19]

I just got the iphone 4S the other day and was able to connect to my wifi and now 3 days later it won't let me connect to it? It asks me to put in the password and I KNOW I'm putting in the correct password. Any idea what could be causing me to not be connected now. It is frustrating because it won't let me get on itunes, download apps or do facetime which is what I really wanted to try to do.

[vzw_customer_support]

Hi jenjenjab19

The problems you have described are very frustrating. I would be glad to look into this with you.

Have you tried resetting your home Wifi? Please try a soft reset on the iPhone and retest. Here's how to reset the device: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47670

Please let me know if this helps.

Thank you

JoeL_VZW

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