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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Will the Personal Unblocking Key(PUK) let you into a phone locked phone?
BarbCB
Newbie

Will the Personal Unblocking Key(PUK) let you into a phone locked phone?

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Re: Will the Personal Unblocking Key(PUK) let you into a phone locked phone?
deloused
Master

No the PUK is only for the SIM card

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Re: Will the Personal Unblocking Key(PUK) let you into a phone locked phone?
vzw_customer_support
Customer Support

Hello, BarbCB. The PUK code is just for the SIM Card. If you have forgotten your phones unlock code; for an android phone you may be able to reset it through the Android Device Manager, an Apple device will require a factory reset through iTunes.

 

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