this probably will not work but I am DONE with trying to get someone to talk to over the phone or chat that can actually do something at this company. Worst customer service ever for someone that has been a customer for 20+ year - lies and complete incompetence - if a manager sees this how about actually responded...
Then the great text asking for feedback and everything saying it is not an valid entry - of course not if it is negative...
You didn't explain what the problem was or what happened.
That is definitely not the experience we want you to have with your service. Verizon strives to provide reliable service and a great experience. Please respond to our Private Note, so we can further assist you.
~Maria Elena
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