Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
apple music cancellation
tllindsey1
Newbie

I'm trying to cancel the Apple music 6 months for free and can't get it to take. It keeps telling me that there are system problems. Also, my bill keeps going up without explanation. The items on my account add up to $45 less than we're being charged. How to get help with these issues?

Labels (1)
0 Likes
Re: apple music cancellation
vzw_customer_support
Customer Support

Are you trying to cancel via iTunes?

 

DillonY_VZW

0 Likes
Re: apple music cancellation
Lislagle
Newbie

No, I have to do it through Verizon I was told by Apple Music.

is that right?

0 Likes