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back up to external hard drive?
Barbaraholch
Newbie
‎11-18-2014 05:59 AM

How do I back up phone to external hard drive?

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Re: back up to external hard drive?
vzw_customer_support
Customer Service Rep
‎11-20-2014 06:06 AM

I know how important it is to backup your information, Barbaraholch. If you are using an external hard drive to back up your iPhone 5, you would need to use iTunes on a computer. You would first need to ensure that iTunes will be syncing your phone to the hard drive. For assistance with iTunes, you can contact Apple at 800-275-2273.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: back up to external hard drive?
vzw_customer_support
Customer Service Rep
‎11-20-2014 06:06 AM

I know how important it is to backup your information, Barbaraholch. If you are using an external hard drive to back up your iPhone 5, you would need to use iTunes on a computer. You would first need to ensure that iTunes will be syncing your phone to the hard drive. For assistance with iTunes, you can contact Apple at 800-275-2273.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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