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bearkat
bearkat
Newbie

I and my wife got first iphone in Dec. a few problems learning, my ph will not hold wifi her's does, why?? I can set in my home office two ft. from the router and restart my after it goes to sleep and wifi gone, i have to set again. Her's can leave the house and when she comes back in it activates.

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Re: bearkat
vzw_customer_support
Customer Support

Bearkat, it sounds like your wife has the magical powers over her iPhone device. (Just kidding) No worries, I'm here to help you get your device's WiFi feature working properly too. I recommend that you soft reset your device to refresh the WiFi feature on your iPhone. Just power your device off/on. Additionally, have you recieved the most recent software update on your phone? If not, connect it to iTunes to retrieve the latest version. Keep us posted. We're here to assist you if this problem persists.

For additional support for your iPhone device, please click http://bit.ly/y5iuoj

LasinaH_VZW
Follow us on Twitter @VZWSUPPORT

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Re: bearkat
Not applicable

It sounds like you haven't checked the box to save the password for that SSID.

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