callers and people we call can not hear us, but we can hear them

[Morndew]

We have never had "Great" service in our home, but over the last two weeks, about 95% of the calls we make, or get, the people on the other end can not hear us, but we can hear them.  This is happening on BOTH my wife's I-phone and my I-phone.    We have to call the people back 2-3 times before they can hear us.   Why would this start all of the sudden?  Nothing has really changed in our home network in the last two weeks. 

[vzw_customer_support]

Morndew, we understand the importance of making sure all of your phone calls are crystal clear. Allow us the opportunity to further review the details. Does your calling concern only happen in your home or everywhere you go? Do you have a screen protector/case on your devices? Also, do your phones have the latest Software Update? Please go to your device Settings> General> Software Update, to review the details.