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cannot move messages to trash
MERSHE34
Enthusiast

iPhone SE

get error message each time I try to move a message to trash.

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Re: cannot move messages to trash
MERSHE34
Enthusiast

In the email menu. I check move to trash and get the message "Unable to Move Message"

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Re: cannot move messages to trash
bd94s10
Specialist

Are you referring to text/videos within the Messages app or email messages? I've personally never seen an error when deleting text/videos. If you within the Mail application that would have something to do with the email provider itself. Let us know and we will try to help. Also, what is the error message you receive?

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Re: cannot move messages to trash
MERSHE34
Enthusiast

This is the message I get when trying to clean emails from inbox:

                                    UNABLE TO MOVE MESSAGES

                THIS MESSAGE COULD NOT BE MOVED TO THE MAILBOX TRASH

But sometimes it will delete anyhow when the message is showing??

Merv [Removed]

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: cannot move messages to trash
MERSHE34
Enthusiast

In the email menu. I check move to trash and get the message "Unable to Move Message"

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Re: cannot move messages to trash
deloused
Master
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