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data doesnt work since coming back from spain
finster61
Newbie

My daughters iphone 6 data isnt working since she came back from Spain.Verizon tech support had her reset the phone witch didnt help and now they wont do anything because her screen has a small crack that was there long before she went to Spain.

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Re: data doesnt work since coming back from spain
GalaxyClass
Master - Level 1

That needs to be set to your service provider, if Verizon it may be "VZWINTERNET" , check with them. However in a normal stateside system it should set on it's own with the correct programed sim installed.

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Re: data doesnt work since coming back from spain
Weth
Legend

See if putting in a different or new Verizon SIM works. 

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Re: data doesnt work since coming back from spain
GalaxyClass
Master - Level 1

Also recheck your APN setting listed under mobile networks.

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Re: data doesnt work since coming back from spain
finster61
Newbie

She had to get a new SIM when she got back because she lost hers in Spain

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Re: data doesnt work since coming back from spain
finster61
Newbie

What should the APN settings be

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Re: data doesnt work since coming back from spain
GalaxyClass
Master - Level 1

That needs to be set to your service provider, if Verizon it may be "VZWINTERNET" , check with them. However in a normal stateside system it should set on it's own with the correct programed sim installed.

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Re: data doesnt work since coming back from spain
finster61
Newbie

Thanks so much that was it

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Re: data doesnt work since coming back from spain
finster61
Newbie

I can't believe verizon couldn't figure that out

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Re: data doesnt work since coming back from spain
Weth
Legend

We can

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