I have not been able to use my earphones on my iphone 6S! I plug into the jack and no sound comes thru to be able to listen and not disturb!
Check to make sure that if you have a case on the phone, it is not preventing the full insertion of your earphones.
Try another set of earphones. Yours may no longer be working properly.
If neither of the above fix the issue, then perhaps the earphone port on the phone is broken. If that's the case, consider using Bluetooth... There are very inexpensive A2DP BT Receivers on Amazon that can convert a pair of earphones into a wireless set. As an example, Search for A2DP Bluetooth Adapter.
Good luck.
I'm here to help, let's see what's causing the problem. When did the issue begin? Which earphones do you have? What is your current software version:https://www.verizonwireless.com/support/knowledge-base-178955/
AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
