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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
error message 11 691-102

I just signed on with Verizon and I  cannot make calls. I get the cannot authenticate phone message. It is important to my business that I have no down time. Please help

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Re: error message 11 691-102
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Re: error message 11 691-102
Customer Support

trixinilm, I know how important it is to have a working phone. Were you able to activate your phone with the steps Elector provided? Please let us know if you are still receiving this error.

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