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family locator shows my phone unavailible. worked good until i had to replace it.
MTHENIFE
Newbie
‎02-07-2017 05:41 PM

any ideas?

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Re: family locator shows my phone unavailible. worked good until i had to replace it.
vzw_customer_support
Customer Service Rep
‎02-09-2017 05:58 PM

MTHENIFE,


Family Locator is a great feature to help keep my peace of mind. I can locate my family at anytime. Let’s make sure you can be located. What model phone are you using? Do you have the application installed on your device? Is you location services turned on?


JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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