frustration

[tee215]

slow data all the time/apps slow or wont open

[#2]

If apps are slow that's your phone not your connection.

[tee215]

i didnt know that. thanx

[vzw_customer_support]

Hi Tee215,

We hear your need for speed. Having applications run at the correct pace is vital. When did this issue start? Which model device do you have? Does the issue occur everywhere or in just one location?

Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[tee215]

iphone 6 16gb. apps/data slow (some locations worse than others) when not connected to wifi.   have a hangout 10 blocks or so from football/baseball stadiums in philly. 19145/19148. when there is an event,  text/internet/apps dont work. indoor or out. 4-5 of us all have verizon. gota say the two Sprint guys are better off with a can and string. calls always work. appreciate forum & quick response

[vzw_customer_support · Accepted solution]

That’s very helpful information, tee215.  It sounds as if these service issues occur at the same time as sporting events. If that’s the case, it does happen during large gatherings (such as sports, concerts, fairs, etc). This is because all wireless carriers set up local networks based on an expectation of local users. When an event occurs, it tends to temporarily overwhelm local equipment. Your understanding is appreciated.

DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!