help

[Misty_25]

my iphone s4 would not stay charged and now it wont even turn on after being on the charger all night

[vzw_customer_support]

That’s no good! We all rely on our phone to stay connected so I definitely understand your concern. But don’t worry @Misty.25 because I’m here to help!

Has there been any damage to the phone? How long have you had this issue with the phone not turning on? Has it been fully charged?

Try performing a soft reset http://bit.ly/tXe7I4 to see if the phone turns on.

Post back if the phone will not turn on after the soft reset.

John B

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