Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
how can I restore the app store icon ?
Dan97
Member

how can i restore the app store icon ?

Labels (1)
0 Likes
Re: how can I restore the app store icon ?
vzw_customer_support
Customer Support

Hey Dan97!

Uh-oh. Sounds like we need to get on the job and solve the case of the missing app store icon. With that said, I've got you covered.

Right off the bat, there are a couple of different ways we can do this. First, let's start things off simple. Go to settings > general > restrictions. If restrictions are enabled, toggle "Installing Apps" back on. Did the app store reappear? If not, no worries. Next, go to settings > general > reset > reset home screen layout. How did thing work out this time? Hopefully well. If neither of these steps worked, please let me know when the icon first disappeared and if it coincided with any changes. I look forward to it!

EvanO_VZW
VZW Support
Follow us on Twitter @VZWSupport

0 Likes