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how can i get my new 6s on LTE, my old 5s had no problem signing on. i did reset network connections but it did not help.
healthyoptions
Newbie
‎02-01-2016 04:23 PM

I can only get 3g or 1x 99% of the time. with my 5s I can get LTE easily.

this is a brand new phone only a few days old.

the issue true a few miles from my home as well as in my house.

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Re: how can i get my new 6s on LTE, my old 5s had no problem signing on. i did reset network connections but it did not help.
vzw_customer_support
Customer Service Rep
‎02-01-2016 07:24 PM

The iPhone 6S is one of the newest phones on the market, so I understand you wanting to have the best LTE signal for it healthyoptions.The great news is that we're here to help!

If you go in to Settings> Cellular> Enable LTE what is checked? Are you using Wi-Fi at home?



MarcusT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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