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how to fix touch screen intermittent unresponsiveness
STEOST1
Newbie

Iphone 6 Plus touch screen is at times, unresponsive.  How to fix it?

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Re: how to fix touch screen intermittent unresponsiveness
vzw_customer_support
Customer Support

STEOST1,

 

We definitely want to make sure your phone is working as it should and we're happy to help. How long has this been going on with your device? Have there been any changes since this started such as new apps, app updates, software updates or even damage?

 

Adam_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how to fix touch screen intermittent unresponsiveness
STEOST1
Newbie

It has been going on since a couple updates ago. I have the latest version on my iphone now. Of course there have neem new apps ans new app updates. No dMge s done on the phone. I have seen a very large amount of issues of this from other iphone owners. What is the real issue here?

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Re: how to fix touch screen intermittent unresponsiveness
deloused
Master

Does the issue occur when using a tight case or magnetic mount? Those could have an affect, otherwise though it’s usually a hardware problem and you might need to have the screen sensors replaced

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