Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
i phone 6
EDWNAU28
Newbie

Hey I was searching on line and my phone just went black, nothing, IF I GET a call, I can swipe where I know it is...but I can not see anything...Any help on this.

Labels (1)
Tags (1)
0 Likes
Re: i phone 6
vzw_customer_support
Customer Support

Hello EDWNAU28,

I'm so sorry to learn that your screen went blank. That's a real bummer. Let's work together on a resolution. When did this begin? You mentioned that you answer a call due to memory. Does that answer the call and you can use the device? Is there any physical or liquid damage to the device?

ChristinaB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes