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iMessages not going through
redsfan1978
Member

If I am sitting in my office, a majority of iMessages are unable to be delivered, and I have to send them as text messages. I don't quite understand why this problem is happening; when I had my iPhone 4 (until about 3 weeks ago), I never experienced this problem. It's now become an every day occurrence with my new iPhone 5S. I'd appreciate any assistance.

My office is located within zip code 45202, if this helps. Thanks!

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Re: iMessages not going through
vzw_customer_support
Customer Support

redsfan1978,

Here to help get your iMessages back running again! This feature will require a reliable data connection. With that being said, is your device connected to Wi-Fi in your office when attempting to send these messages? Have you tried to reboot your phone and try again? Are you having an error sending them to one particular user only or multiple?

EfrainM_VZWSupport

Follow us on Twitter @VZWSupport

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